Description Tabs
Seller Information
Payment options: offline, paypal_wpp, paypal_wps
RESPONSE TIME: I will generally respond within 24hrs to questions and purchase requests, via the e-Rocks contact and invoice system.
If you contact me directly via email this will be the same.
PAYMENTS: All transactions must be via PayPal, we also take credit/debit card payments via PayPal.
Transactions are between Buyers and Sellers on e-Rocks using PayPal are covered by PayPal's Buyer/Seller Protection - subject to their Terms & Conditions.
Under PayPal's terms, we reserve the right to use your registered PayPal address only as delivery address. Please check with us before bidding/buying if you wish to have an item shipped to another address.
SHIPPING: Please refer to shipping costs quoted on individual items and shipping policy section on the item page. All shipping costs subject to prevailing An Post rates, which might change.
Emerald Isle Minerals reserves the right to change these rates should underlying costs change.
Shipping costs will economise when 2 or more specimens are purchased together.
The mailing address for Emerald Isle Minerals is:
4, Carrowmoneash,
Oranmore, Co. Galway,
Ireland. H91 E3TF
FOR ALL CUSTOMERS: Once we receive your payment we'll package up the specimen(s) and send them within 3 days – unless you request a Shipping Hold.
RETURNS: If you receive anything you do not like you have a 10-day approval and right to return a specimen(s).
Please notify us immediately (but within the 10 days) and send it back if it arrives damaged or if you are not otherwise happy with what you have been sent. Once we have received the returned specimen in the condition it was sent we will return your money plus your return costs (limited to postage).
This policy applies to every specimen we supply but please within the 10-day approval period!
Our intention is only to supply material with 100% customer satisfaction.
If a specimen is not back with us after 15 days (allowing 5 days for Ireland return shipping) of receipt of the specimen, We will assume that you are intending to keep the specimen and the transaction will become final.
US, European and Worldwide customers wishing to return specimens will have a longer period allowed for shipping depending on their location. However we must be notified of your intention to return a specimen within 10 days of receiving it however.
REMEMBER: if there is anything you do not understand, want to ask or would like slightly different - please ask.
Thank you!