Seller Shipping General

Seller Shipping Policy

GENERAL: Shipping costs for the item are given for a delivery region within the table published on this page.

If these costs are not presented, please contact the Seller directly.

Shipping costs for the item shown are inclusive of packaging etc.

Sellers will combine orders to reduce overall shipping cost.

Shipping will be within a reasonable period from receipt of payment, e-Rocks requests that Sellers otherwise will try to ship all packages within 7 days of receipt of payment.

Buyers are notified by Email once an order has been despatched, and the despatch date recorded on your "My Invoices" page.

SHIPPING METHOD: Sellers will ship all items via their preferred local & international carrier/postal service.

Once despatched scheduled delivery time will vary, but delivery should be 1-3 days within the same country, and 5-10 working days Airmail.

If the item is fragile, radioactive or high in value, Sellers/you may prefer shipment with Special Delivery, tracked and insured service.

The costs for this can be quoted by contacting the Seller directly.

PACKING: All items will be packed securely with at least double boxes and shock proof packaging.

Each item sent will have a label detailing the item, Sellers will also include previous labels if available or mentioned in the description.

EXPORT/IMPORT: Sellers will prepare all items for export with appropriate declarations – please contact the Seller if you need something specific created for your shipment.

Sellers are not responsible for import or customs charges if these are subsequently raised.

OVERDUE SHIPMENTS: If a shipment is overdue: in the first instance please contact the Seller to investigate and try to resolve this for you.
This will not affect your statutory rights or right to claim under Paypal’s Buyer protection scheme.